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Terms and Conditions

Any booking, payment of a deposit or settlement of any invoice (either in full or part payment of any course, charter, activity or trip) constitutes full agreement and acceptance on the part of the client to these terms and conditions.

Where an organiser is booking on behalf of a company, group or party, the organiser assumes responsibility for ensuring each member of their party has been made aware of and accepts these terms and conditions in full. Completing the booking process and/or settling any invoice in relation to that booking constitutes the organiser’s full agreement to these terms and conditions on behalf of each member of their party and acceptance of responsibility for the rules outlined in these terms and conditions.

Our Privacy Policy is detailed in full here: http://lemourier.co.uk/wp-content/uploads/2018/05/Data-Privacy.pdf

Le Mourier Marine Courses/Tuition:

Any client with any health condition likely to be impacted, exacerbated or influenced by engaging in the activity for which they’re joining (including but not limited to asthma, heart conditions, back pain or conditions and/or mobility problems, pregnancy, epilepsy, severe allergies etc) must notify Le Mourier Swim School Ltd. of this in advance of the course.

If a single organiser is booking for more than just themselves, they must notify us any of the above conditions for any members of their party so affected. Any activity can be forfeit at any time if our staff makes a decision that a client’s health does not permit their safe inclusion in the activity.

Changes to dates and times: sometimes a course will need to be moved due to weather conditions or similar unforeseen circumstances. Le Mourier Swim School Ltd reserves the right to change course times and dates as necessary for safety reasons. Clients will be offered a replacement date in lieu.
Cancellations of courses: Le Mourier Swim School Ltd. reserves the right to cancel a course if the numbers are below the minimum required by us to proceed with that course.

Payment:  Payment for all courses is to be made in advance and by the due date indicated. No guarantee can be given that spaces or times will still be available if a late payment is made. Payments may be made by telephone, cheque, debit and credit card (not American Express) and either paid at the office or by post with the relevant paperwork.

Refunds: Should you wish to cancel your course/tuition session, in some circumstances a discretionary refund (less a 25% cancellation fee) will apply provided that notice is given in writing within 28 days of the course/session. All refunds are solely at the discretion of Le Mourier Swim School Ltd. management, without exception.

Courses/private sessions are non-refundable if the cancellation is within 14 days of the date of the activity.

Private tuition should be booked in and taken within 12 months from the date of booking. 

Photography: It is possible that Le Mourier staff may film or take photos during activities. By booking you give your consent to this. Consent is also given by booking that these images can be kept on our secure database to be held solely for Le Mourier Swim School and which will not be given to any third party. Images may be used on our social media channels or in marketing materials. Please let us know if you wish to withdraw this consent. 

Any change, amendment or deviation from the above will solely be at the discretion of the managing director of Le Mourier Swim School Ltd.

Le Mourier Charters/Boat Trips

It is the responsibility of each participant on any boat trip/tour/charter to notify Le Mourier Swim School Ltd before booking of any health conditions which may be affected/ exacerbated or otherwise negatively impacted by boat travel. This includes back problems or pain, pregnancy, heart conditions, asthma and any and all conditions requiring urgent/regular medication or special care or treatment which would be difficult/not be available at sea.

Where there is a single organiser of a charter on behalf of a group or party, it is the organiser who must check with each individual member or their party regarding the above health considerations before booking. By completing the booking, the organiser is confirming that they have checked with every individual member of their party and received confirmation that each attendee has no such conditions needing to be brought to Le Mourier Swim School Ltd.’s attention.

if you have particular requirements as to vessel or any special conditions needing to be met, please speak to us before booking so that we may do our best to facilitate.

Changes to dates and times

Deposits are not refundable.

Sometimes a trip will need to be re-scheduled due to weather conditions or similar unforeseen/unavoidable circumstances other than detailed in these terms and conditions. Le Mourier Swim School Ltd reserves the right to change times and dates as necessary for safety reasons based on conditions, weather or for any reason relevant to the safety of those onboard- our assessment of the weather for any charter is final and our decision as to whether the charter can proceed is the deciding factor. Clients will be offered a replacement date in lieu of the postponed activity and which will ordinarily take place within 12 months of the date of the original charter. In certain circumstances, where we were unable to offer a re-scheduled date/s for the cancelled charter, a refund of the charter cost may be offered to which a 25% cancellation fee will apply. 

 

If a client wishes to move their date we must receive that request in writing a minimum of 14 days before the date of their charter. 

 

If a client wishes to cancel their charter, a 25% cancellation fee will apply up to 14 days before, after which the charter is non-refundable. 

Please ensure that you have confirmed your departure point/trip times/boat at time of booking to be certain where your trip starts and finishes- confirmation will always be given on an invoice or our booking system and there are a range of different departure points used so it’s important to be certain. We’ll be delighted to confirm your trip details to you at any time leading up to the trip. 

Damage

Any damage to any vessel or equipment caused by a client during a charter will be billed to the client/organiser or company responsible for the charter’s original booking. By completing the booking process and accepting these terms and conditions clients and attendees of any trip or charter accept liability for any damage to Le Mourier Swim School Ltd. property, including drink or food spillage, other forms of fouling such that may require cleaning to restore the vessel to a serviceable condition, or blocking of WC facilities.

Lateness- please meet at your vessel at least 15 minutes before the time of the charter (or earlier, if specifically requested by the booking manager following booking). If a client or party is late, Le Mourier Swim School Ltd. reserve the right to cancel that activity and no refund will be forthcoming. If you leave your vessel/s to go ashore, please return to your vessel latest by the time requested by the skipper/crew when you leave the vessel to go ashore. Any lateness beyond this will be invoiced to the client/organiser. Our timings are tight on any given day and so if guests are late or cause unreasonable delays such that the charter cannot be completed in the time they’ve booked, we will charge for the extra time and expenses which have been incurred. Your party may be left somewhere if you do not return to the boat at the time requested!

Health & Safety:

Le Mourier Swim School Ltd. will endeavour to follow industry best practices and Health & Safety guidelines to make every reasonable effort to reduce and eliminate the likelihood of accidents or injury, however, it must be understood and accepted by all attendees on any charter, trip or tour that by the nature of sea-going activity elements of risk are always present and cannot be completely mitigated.

Le Mourier Swim School Ltd. insists that all safety precautions be adhered to fully and completely and to remove and/or exclude members/customers or cancel charters immediately in any circumstances it deems necessary due to a lack of compliance in this respect, including as a result of intoxication of any guest.

Photography:

It is possible that the media/Le Mourier Swim School Ltd. may film or take photos during the activities although we will not allow private photography. By booking you are expressing your agreement to this as detailed in our terms and conditions. You also agree that these images can be kept on our secure database to be held solely for Le Mourier Swim School which will not be given to any third party.

 

Updated Le Mourier Marine Covid-19 SOPs

The procedures below will be supplemented by dynamic risk assessments in order to identify any other areas or procedures necessary to safeguard health and safety including in connection with COVID-19 precautions.

Charters

– Social distancing will be implemented between the skipper and passengers as per Government of Jersey Guidance wherever possible.
– Social distancing will be implemented between passengers where necessary.
– Before and after charters, any common touch points will be disinfected.  Touch points include seats, tables, toilets (as applicable), stairs, ladders, inflatable tubes on the ribs and all grab handles.
– Shared equipment on charters is limited to lifejackets. These will be sterilised in between each charter.  Clients will be be shown how to don their sterilised life jacket whilst keeping distancing enforced between staff and separate households as per Government of Jersey guidance.

Tuition

– Social distancing will be implemented between the instructor and students as per Government of Jersey Guidance.
– Social distancing will be implemented between students where necessary.
– Before the start of each course and frequently throughout the day during hourly breaks, any common touch points will be disinfected and disinfectant will be available throughout.
– Where lifejackets are to be provided to students, these will be sterilised in between each course.  Clients will be be shown how to don their sterilised life jacket whilst keeping 2m distancing enforced between staff and separate households as per Government of Jersey guidance

Skippering Private Vessels

– Social distancing will be implemented between the skipper, crew and those on the boat – as per Government of Jersey Guidelines. 
– The skipper will disinfect any common touch points upon arrival at the boat.
– The skipper & crew will have relevant PPE and hand steriliser with them at all times

Thank you for taking the time to read our terms and conditions and we trust you understand the necessity for them. By continuing with your application and signing one of our forms/completing your booking/ paying for your product or service you do so acknowledge that you fully understand the terms above and agree to them in full.

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